Terms & Conditions
TermsAny offers that we have on the website is not applicable for Half Sheep, Full Sheep, Half Lamb and Full Lamb
All orders placed by customers with Nimat Halal Meat and all sales of goods by Nimat Halal Meat are subject to the Terms and Conditions below.
Nimat Halal Meat reserves the right to alter any of these Terms and Conditions from time to time and any alterations will apply to orders received after that time.
Orders submitted shall not be deemed accepted by Nimat Halal Meat until confirmed by the Nimat Halal Meat Order Confirmation notification (e-mail).
Nimat Halal Meat reserves the right to alter the price of goods at any time before delivery to reflect any increase in cost to Nimat Halal Meat, any change in delivery details or quantities, or any delay caused by the customer.
Payment can be made by any method specified on the Sage Pay Checkout page of our website. Nimat Halal Meat will take all reasonable precautions to keep the details of your order and payment secure, but Nimat Halal Meat cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.
Payment of the total order price, together with the delivery charge, will be debited from the customer's account after the Nimat Halal Meat Order Confirmation notification has been sent to the customer, but prior to the goods being delivered.
If the customer's card issuer fails to make any payment of the price or any delivery charge on behalf of the customer, Nimat Halal Meat shall be entitled to cancel the order or suspend any further deliveries.
Details of delivery and delivery charges are specified on the Delivery page of our website.
Nimat Halal Meat make very effort to deliver goods within the estimated timescales, however delays or increased timescales may occur during the busy season.
Nimat Halal Meat can estimate a date for delivery of goods, but customers shall understand that it is an estimate. Nimat Halal Meat shall not be liable for any loss caused to the customer as a result of failure to deliver by the estimated delivery date or such other date or time as may be subsequently agreed.
Customers must inform Nimat Halal Meat if there are any specific instructions with regards to delivery, for example if the delivery address may be difficult for the driver to find. Nimat Halal Meat shall not be liable for any loss caused to the customer as a result of failure to provide such instructions.
Customers have the opportunity to inform Nimat Halal Meat if they would like the goods to be left with a neighbour or in a garden shed, etc. If customers request for goods to be left unsigned for, it is vital that they leave a signed note/message on the outside of the property which the driver can take for our records.
Missing or Damaged Items
All parcels must be checked by customers prior to signing the delivery note (unless customers have given special instructions that goods can be left in a secure location unsigned for). If there is any damage to the goods or if items are missing, this must be stated on the delivery note where possible and must reported to Nimat Halal Meat within 3 days of the date of delivery. If notification is not made within 3-days of the date of delivery, Nimat Halal Meat will not be able to make a claim with the courier/delivery company.
We are committed to offering you the very best service and product and we guarantee the quality of all products you order from us. You must inspect the goods immediately upon delivery and, in the event that you are dissatisfied in any way with either our service or the quality of the products you receive, let us know promptly, either by a call to 020 8471 3111 or via email firstname.lastname@example.org
Complaints in respect of service & goods will be reviewed by our customer services team. Please, therefore, retain making a review, and we promise to respond to you within 2 working days whenever possible with our findings.
Unfortunately, as our products are perishable we are unable to accept the return of any product delivered to you. However, if the goods you have ordered do not meet your reasonable satisfaction, we may, in our absolute discretion, send you a Nimat Halal Meat voucher to compensate for the items that had not met your expectations within 3 working days of a complaint being received.
Pictures used on this website are for demonstration only and may not represent a true likeness.
Nimat Halal Meat abides by the current requirements of the Data Protection Act.
When customers place an order or register on our website, certain information is required, including name, e-mail address, telephone number, billing address, delivery address, and credit/debit card details. Nimat Halal Meat works in partnership with Sage Pay to provide high levels of security to ensure confidential and sensitive information is not compromised.
Nimat Halal Meat may use the information that you provide for customer, market and product assessment and analysis, for the prevention and detection of fraud, and for any prize draws or competitions customers enter.
Nimat Halal Meat may disclose your information to anyone to whom Nimat Halal Meat transfers or may transfer our rights and duties under our agreement with the customer, and/or if Nimat Halal Meat has a duty to do so or if the Law allows us to do so.
If you have any queries or questions regarding our Data Protection Terms and Conditions, or if you wish to be removed from our Mailing List, please contact us using the details on the Contact Us page of our website.
Risk of damage to or loss of the goods passes to the customer at the time of delivery or if the customer wrongfully fails to take delivery of the goods.
The ownership of the goods shall not pass to the customer until Nimat Halal Meat has received in full the total order price and delivery charge.
Until such time as the goods passes to the customer, Nimat Halal Meat shall be entitled at any time to require the customer to deliver up the goods to Nimat Halal Meat.
The customer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the goods which remain the property of Nimat Halal Meat. If the customer does so, all monies owing by the customer to Nimat Halal Meat shall become due and payable.
Customer’s Right to Cancel
If you are a consumer, as defined in the Consumer Protection (Distance Selling) Regulations 2000, you have the right to cancel your contract with Nimat Halal Meat at any time up to the end of 7 working days after you receive the goods.
To exercise your right to cancel, you must give written notice to Nimat Halal Meat.
If you exercise your right to cancel after the goods have been delivered to you, you will be responsible for returning the goods to Nimat Halal Meats' premises at your own cost. The goods must be returned in their original condition and packaging, and with the order number enclosed. You must ensure that goods are not damaged while on your premises or in transit.
Once you have notified Nimat Halal Meat that you are cancelling the contract, Nimat Halal Meat will refund or recredit you within 30-days for any sum that has been paid by you or debited from your credit/debit card.
If you do not return the goods as directed, Nimat Halal Meat may charge you for the cost of recovering the goods.